Privacy Policy

Who we are

Rick's Roofing is a roofing and exterior contractor serving Avon, Indiana and the surrounding communities. You can reach us at 317-223-3972.

Information we collect

When you request an estimate or contact us, we collect the details you provide: your name, phone number, email address, property address or city, the service you're interested in, and any notes you include. We also collect basic technical information such as the page you submitted from and how you found our site.

How we use it

We use your information to respond to your request, discuss requested roofing or exterior work, schedule and perform agreed work, and follow up about your project. You may provide storm or insurance-related information only to communicate about your estimate request. This does not mean Rick's Roofing represents you in an insurance claim. Your insurer decides coverage. Submitting a form authorizes Rick's Roofing to contact you by phone or email about your request.

Sharing and the services we use

We share information with the service providers that run this website and deliver our email, or when required by law:

• Cloudflare — domain name service and network delivery for ricksroofingavon.com. Like any web request, your visit passes through it with your IP address and browser details.
• Lovable — hosts and serves the website pages.
• Supabase (through Lovable Cloud) — stores estimate requests, runs the code that processes them, and records basic site activity such as form steps and phone-number taps.
• Our managed email provider (through Lovable Cloud) — delivers the notice of your request to Rick's Roofing and, if you gave an email address, your confirmation email.

We do not use third-party advertising or analytics trackers on this site. Our own site-activity records exist to see whether the estimate form works and where people get stuck.

Cookies, browser storage and spam protection

We don't use advertising cookies. The site uses your browser's own storage only for essential purposes: a random visit identifier so form activity isn't counted twice, a marker that stops a single request from being recorded more than once, and a one-time reload marker if a page fails to load after an update. Staff sign-in uses storage for the login session.

The details submitted with an estimate request are stored with that request. Your submitted email, phone, address, ZIP code, selected service, and description are also used to create a one-way SHA-256 hash to prevent duplicate submissions. A hash is a code calculated from those details, not a copy of them. The hash does not make your stored estimate request anonymous. Separately, technical connection data is hashed for abuse-rate limits; the raw connection address is not stored in the rate-limit record.

If JavaScript is unavailable, the form's POST /contact fallback keeps your form information out of the URL query string. This fallback does not deliver an estimate request. Call 317-223-3972 if you cannot submit the form.

How long we keep it

We keep estimate requests and related records only as long as we need them to respond, perform and follow up on work, and meet our business, tax and legal obligations. We don't keep them for unrelated purposes.

Your choices

You can ask us to correct or delete your information at any time by calling 317-223-3972. To stop emails, use the unsubscribe link at the bottom of any email we send, or call us and we'll remove your address.

Questions

Reach out through our contact page and we'll get back to you.